• What to do when a transaction declines
• What functionality does the device have?
• Which cards are accepted through Live eftpos?
• Can I surcharge my customers?
• Can the Live Payments device process MOTO (manual transactions)?
• Can I request an additional device?
• Can I offer my customers a receipt?
• How do I process a refund?
• Can I void/cancel a transaction?
• How do I process a MOTO / manual transaction?